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Best in Mobile Banking – Wells Fargo Mobile

Wells Fargo topped the overall quality of mobile banking, according to the new ranking system by Keynote Competitive Research, an industry analysis group. Keynote is the global leader in Internet and mobile cloud monitoring

Seven Banks measured in the scorecard (2011) include ( in alphabetical order)

  • Bank of America
  • Capital One
  • Chase
  • Citibank
  • PNC Bank
  • US Bank
  • Wells Fargo – earned the top spot

Keynote Competitive Research scorecard was based on the following criteria in Mobile Banking:

  1. Functionality
  2. Ease of use
  3. Privacy and security,
  4. Quality
  5. Availability across text, mobile web and applications.
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